Serving to Ernakulam. Coming soon to Bangalore, Chennai and many more.

Terms & Conditions

Welcome to Fruit Carro! Browsing through this website, accessing its details, and interacting with us by signing up and filling up the form makes our users/customers bound to abide by the terms and policies our site follows. The Terms and Conditions formulated for the fruit selling website along with the Privacy Policy it has, have been formulated to govern our relationship with you, which is based on honesty, trust, and respect. Here is a list of Terms and Condition that Fruit Carro follows and expects its users/customers to be aware of:

Our Site

1. The contents on the website are for the general information of users/customers and they are subject to change without us having a liability of informing them of any such modifications.
2. The website contains materials owned by or licensed to us. Such elements include but are not limited to the design, look, appearance, graphics, and layout of the website. Reproducing the same is prohibited except for cases where we agree and give our consent in writing to the other party to use the similar output.
3. Unauthorised use of the website may compel us to claim for damages and/or make it a criminal offence.
4. All reproduced contents in the website, which do not belong to us, are acknowledged on the website.

Our Products

1. We sell fruits and freshness is what we have to ensure. Fruit Carro delivers the ordered products the very next day before 12 noon.
2. We confirm orders based on the availability of quality fruits only. This means we accept orders only if we find that our fruits are up to the mark in terms of quality for the next day delivery. If we don’t find the order fruits suitable for our customers, our customer support executive will let them know immediately, specifying the reason behind our unacceptance. Our customers can, however, place their order for the next day if they desire.
3. Post-delivery of the products, if customers find that the fruits are not up to the mark in terms of quality, they are free to get them replaced or claim for refund.

Our Privacy Policy (also listed under page https://www.fruitcarro.com/privacy-policy)

1. To collect the personal identification information from users, we may use a variety of ways, which might include but not be limited to, them visiting our website, registering on the website, placing an order online, subscribing to our newsletter, filling out a form, responding to a survey, and anything they do in connection with other activities, services, features, resources, and others related to our website.
2. Though a few users do not share their details with us voluntarily, there is a certain set of non-personal information that automatically enter our database as soon as you visit our website. Non-personal Identification Information may include the type of computer being used for the purpose, the browser name, and other technical details related to the means of connection they use, including the operating system, the Internet Service Provider, etc.
3. Fruit Carro website uses “cookies” for an effective user experience. The web browser of users places cookies on their hard drive, which keeps the information regarding our website stored safely for record-keeping purposes. These cookies help track information about the users too. Users, however, may change the settings of their web browser so that they refuse cookies or alert them whenever a cookie is sent by a site. The refusal may hamper user experience and also may not allow some parts of the site to function properly.
4. Users may find advertisements of different products that are linked to the sites and services of our advertisers, sponsors, licensors, suppliers, partners, and other third parties. We find it necessary to make clear that we are not the controlling activity for these contents and links that appear on these sites and also that we are not responsible for the practices employed by websites linked to and from our website. The third-party websites have their own Privacy Policy and Terms and Conditions. Browsing through those third-party websites and interacting over there is completely subject to the policies and terms they follow.
5. On our site, you may find some ads being run and served by Google. The DART cookie of Google serves ads to users based on the type of site they are visiting or the type of search they are conducting. DART uses Non-Personal Identification Information and never uses the Personal Information of users. You may opt-out of the DART cookie by visiting the Google ad at http://www.google.com/privacy_ads.html.
6. Our data collection, storage and processing practices are safe and secure. The security measures adopted protect unauthorized access, alteration, destruction or disclosure of your information be it personal or non-personal, including username, password, transaction details or any kind of data stored on our site.
7. Fruit Carro reserves the right to update the Privacy Policy at any time. When we update the policies, you will find the revised updated date at the bottom of this page. We request and encourage our users to keep checking our site for updates or modifications from time to time. This will keep them informed and let them know how we let their personal information be protected with us.

Our Payment Options

We do have an option of online payment for our customers. They are asked to share their card details or are redirected to their bank site through a very safe gateway for secure transactions. We assure our customers that the transaction-related information is never shared with a third-party entity at any cost.

Return & Exchange Policy
Fruit Carro reserves to either replace the fruit or refund the amount if the customer is able to upload the damaged fruits within 8 hours of delivery, approval of refund / replacement subject to approval from our Risk Team.